At TopFixx Roofing Ltd, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information.

1. Information We Collect

• Personal details such as name, phone number, email address, and postal address when you contact us or request a service.

• Information is automatically collected through website analytics, such as IP addresses, browsing behaviour, and device information.

2. How We Use Your Information

• To provide and manage our services, including responding to enquiries and processing service requests.

• To improve our website and customer experience through analytics and feedback.

• To communicate with you regarding appointments, quotes, or promotional offers (if opted in).

• To comply with legal and regulatory obligations.

3. Data Protection and Security We take reasonable measures to protect your personal information from unauthorised access, loss, or misuse. We do not sell or share your data with third parties, except where required by law or necessary to fulfil our services (e.g., subcontractors).

4. Cookies and Tracking Technologies Our website may use cookies to enhance user experience and analyse site traffic. You can modify your browser settings to disable cookies if preferred.

5. Your Rights You have the right to:

• Request access to your personal data.

• Ask for corrections or deletions where applicable.

• Withdraw consent for marketing communications.

• Lodge a complaint with a data protection authority if you believe your rights have been violated.

6. Contact Us If you have any questions regarding our Privacy Policy or wish to exercise your rights, please contact us at:

📧 Email: info@topfixx.co.uk
📞 Phone: 07446331222
📍 Address: 1000 Great West Road, C/O Km Accountancy Services Ltd, Brentford, TW8 9DW

By using our services, you agree to the terms outlined in this Privacy Policy. We may update this policy from time to time, so please review it periodically for any changes.